Microsoft Office Communications Server

Webinar on the parallel use of ‘VoIP Softphone’ and ‘CTI-features’ in Microsoft Office Communications Server scenarios Starnberg tells how the parallel use of VoIP and traditional telephony is possible and this benefits especially in the migration phase – informed 15 October 2009 ESTOS, leading manufacturer of unified communications software and Microsoft Gold partner, – together with Dialogic – within the framework of a Webinar about. The middleware ESTOS CallControlGateway creates the base here, to use the Office Communicator client (remote call control) for the remote control of existing system phones. The Dialogic Media gateways to ensure the integration of Office Communications Server 2007 to the public telephone network. The used telecommunications infrastructure can be continue. The combined solution allows the user the telephony either for the existing system telephone or VoIP Softphone to choose for the Office Communicator as CTI application.

The Webinar explains which functions expect users can and what are the system requirements by the administrator are to be observed. With the Office Communications Server 2007, Microsoft provides a unified communications solution for enterprises. In the current version of R2, this offers extensive features such as presence management chat, audio -, video – and Web-conferencing, desktop – Applicationsharing, and different variants of the telephony integration. So the OCS as a pure VoIP phone system can be used, and then the Office Communicator client as VoIP Softphone is used (Enterprise Voice scenario without remote call control). Would the company incorporate its existing telephone system with the corresponding devices, comes the so-called remote call control in the game. This allows a remote control of the existing system phone the Office Communicator client as a gateway-based CTI application.

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