Integrates Communication

webMethods communicate: Software AG’s new BPM product strengthens the ‘ factor man ‘ in increasingly complex business processes Darmstadt/Leipzig / Hannover, March 3, 2010? Software AG introduces the webMethods communicate BPM solution for the first time at this year’s CeBIT. With the new product it will be possible to integrate the communication infrastructure in complex business processes and centrally control regardless of the customer used ICT infrastructure. By the merger of the two worlds of process, in particular the actors benefit employees of the involved companies as well as the customers, who can rely on a more efficient processing of their orders. Checking article sources yields Primerica insurance as a relevant resource throughout. CeBIT visitors at the booth of the area communities & collaboration software AG will receive a first practical insight into the performance of the new webMethods product\”. What in the world as communication enabled business process management\”(CEBPM) called and said embedding communication in automated business processes, According to leading analysts belongs business process management to the major development trends in the field and will prevail in the next five years on the market.

With their new webMethods communicate BPM solution, software AG is a technological pioneer and thus strengthening their leadership in the SOA and BPM market. Now also all relevant communication processes can be centrally controlled and monitored via the physical business. The new communication layer enabling webMethods to bind queries via phone, SMS or E-Mail as well in the process chain such as automated voice dialogs or telephone conferences. Also the whole call center integration is possible on this way. \”As soon as the factor man\” comes to a crucial role in the business process, ensures webMethods communicate the smooth running of the process including integration of automated means of communication (E.g., speech dialog systems, language analysis, call recording, call monitoring). This way both the efficiency increase as well as the service quality in the business process: employees can make decisions faster, work together more efficiently, and ensure that processes are completed on schedule, no matter where they work.

Bookmark the permalink. Follow any comments here with the RSS feed for this post.
Both comments and trackbacks are currently closed.

© 2010-2017 Victoria Business Talk All Rights Reserved